A packet, not a pile
Enabled documents come pre-checked every time you send an intake, so sending the whole packet from a new client’s chart takes two clicks. The client gets one checklist with one progress bar.
Consent forms, questionnaires, demographics, scored measures, and a card on file, bundled into one packet sent from the chart and tracked per client and per document.
The packet
Enabled documents come pre-checked every time you send an intake, so sending the whole packet from a new client’s chart takes two clicks. The client gets one checklist with one progress bar.
Add questions and sections, choose each question’s type, duplicate a form to make a variant, and print a clean paper version for clients who prefer it.
The standard set ships built in; add your own. Clients read and sign in the portal, and the signed PDF lands on their Files tab.
Choose which fields appear and which are required. Contact details, emergency contact, insurance, and the policyholder are written to the chart as the client enters them.
Packets route through a guardian for minors and go to each member individually for couples and families. Bulk sharing sends a document to many clients at once.
See each document’s status per client, send a reminder, and find the finished paperwork on the chart. Pre-appointment document reminders can nudge automatically.
From the help center, written for the people who use it every day.
The intake email carries a one-time sign-in link that opens the portal with the checklist waiting. No password is needed unless the client wants one.
Yes. Tick Request credit card on file when sending the packet and the client adds a card in the portal; it is saved for AutoPay and future charges. For minors the card saves to the guardian.
Yes. Bulk sharing sends a consent form, questionnaire, or measure to many clients in one go, each to their own portal.
To the client’s Files tab as PDFs, alongside completed questionnaires and anything you upload. A form a client has ever been sent can’t be deleted, so their paperwork stays readable.
More answers in the help center.

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