March 20, 2026
11 min read
By Albert Wong, PhD · Clinical Psychologist
You're sitting in your office at 4:45 p.m. on a Thursday. Your next client arrives in fifteen minutes. You need to pull up yesterday's progress notes, add a treatment plan line, and send them a secure message about the homework you assigned. Your EHR opens. The interface is clean. Too clean. Beautiful, even. But something's wrong. The buttons are in the wrong place. The terminology doesn't match how you think. You're looking at something built for a massage therapist's booking flow, not your clinical brain.
That's Jane App. And it's genuinely beautiful. That's not backhanded. It's real. The design is excellent. The UX is thoughtful. But it wasn't built for you.
It was built for the whole allied health world. Acupuncturists. Chiropractors. Physical therapists. Naturopaths. Massage therapists. Mental health therapists are welcome, sure. But we're not the center of gravity. We never are. And that changes everything.
The short answer
Jane is excellent software built for multidisciplinary clinics — if you run one, keep it. Therapists who want therapy-first workflows usually land on SimplePractice (mainstream default), TherapyNotes (insurance billing), Sessions Health (lean), or Practice Harbor (AI notes included, $19/month licensed, free pre-licensed). Carepatron is the closest like-for-like swap if you want a cheaper all-in-one.
Here's the shortlist, with Jane in the first row for reference. Prices and features are as of September 2026, taken from each vendor's own pricing page. Every one of these changes its pricing a few times a year, so check before you sign.
| EHR | Price per month | Insurance billing | AI notes | Telehealth | Best for |
|---|---|---|---|---|---|
| Jane (reference) | $54 (1 practitioner, 20 appointments/mo), $79, or $99 | Add-on, $20/mo plus per-practitioner fee; $79 and $99 plans only | AI Scribe: 5 free notes/mo, unlimited $15/mo per practitioner | 1:1 included; group $15/mo | Multidisciplinary clinics |
| SimplePractice | $49, $79, or $99 solo; group $99 + $74 per added clinician | Yes | Note Taker add-on, $35/mo | Included | The mainstream therapy default |
| TherapyNotes | $69 solo; group $79 + $50 per added clinician | Yes, its core strength | TherapyFuel add-on, $40/mo per clinician | Basic included | Insurance-heavy practices |
| Carepatron | Free plan; $31 or $39 per user list price | E-claims from $0.25/claim on paid plans | AI scribe on every plan (free plan has a usage limit) | Included | Low-cost all-in-one, mixed professions |
| Sessions Health | Free up to 3 clients; $39 + $29 per added practitioner | E-claims from $0.25/claim | AI Assist add-on, $35/mo per practitioner | $10/mo per practitioner | Lean, therapist-first solo practices |
| Practice Harbor (ours) | $0 pre-licensed; $19 licensed solo; $39 with a team + $19 per added licensed clinician | E-claims $0.25/claim, eligibility $0.15 | Included | Included | Therapists who want AI notes in the base price; supervisors |
The default most therapists compare everything to. Solo plans run $49, $79, and $99 a month, and telehealth is included. AI notes cost extra: the Note Taker add-on is $35 a month. Where it's stronger than Jane for therapists: it was built for mental health, so intake, treatment plans, and insurance workflows assume a therapy practice. Where it's weaker: the all-in price climbs fast once you add AI and a second clinician. Our SimplePractice alternatives guide goes deeper.
The insurance-billing workhorse. $69 a month solo, or $79 plus $50 per added clinician for groups, with basic telehealth included. If most of your income comes through insurance panels, TherapyNotes is the most billing-focused product on this list. AI notes (TherapyFuel) are a $40-per-clinician add-on. The interface feels older than Jane's, and nobody will call it pretty.
The closest thing to Jane on this list in spirit: an all-in-one that serves many professions, not just therapy. It has a genuinely usable free plan, paid plans at $31 and $39 per user list price (often discounted), an AI scribe on every plan, telehealth, and electronic claims from $0.25 each. It's cheaper than Jane for most solo therapists. Like Jane, you'll be adapting a general tool to therapy.
Lean and therapist-first. Free for up to three clients, then $39 a month plus $29 per added practitioner. Telehealth ($10/month) and AI notes ($35/month) are add-ons, and claims start at $0.25. Good if you want a simple therapy EHR and don't need much else.
Ours, so weigh this accordingly. Free for pre-licensed clinicians, $19 a month licensed solo, $39 for a practice with a team plus $19 per added licensed clinician. AI notes, telehealth, the client portal, and online booking are in every plan; claims are $0.25 each and eligibility checks $0.15. Where the others are stronger: we don't have e-prescribing, Jane and SimplePractice have far more years of polish, and Jane's online booking is better than ours.
Price is close: Jane is $54 to $99 a month, SimplePractice $49 to $99 for a solo clinician. The difference is focus. SimplePractice is built for mental health, so therapy documentation and insurance billing are native. Jane is built for multidisciplinary clinics, with excellent booking and multi-location support, and insurance billing is a paid add-on only on its $79 and $99 plans. For AI notes, Jane's AI Scribe ($15/month unlimited) costs less than SimplePractice's Note Taker ($35/month). A solo therapist billing insurance usually fits SimplePractice better; a clinic that also has physio or massage fits Jane.
These two are the most alike: both serve many professions, both include telehealth, and both have AI notes. Carepatron is cheaper, with a free plan and AI scribe included, where Jane's unlimited AI Scribe is a $15 add-on. Jane's booking, reporting, and clinic tools are more mature, and it has more years in the market. If cost matters most, try Carepatron. If you run a busy multi-practitioner clinic, Jane is the safer pick.
Let's start there. Jane App's scheduling interface is genuinely better than what most EHRs offer. Client booking looks polished. The calendar view is intuitive. Integration with your website isn't a nightmare. For a client who calls you and says, "Can I book a massage?" Jane's booking flow is lightning. The whole experience is seamless. That's real engineering work.
The reporting is solid. You can pull data on client demographics, appointment frequency, cancellations. If you're running a practice and need to see your numbers at a glance, Jane delivers. The interface doesn't fight you. The invoicing works. Multi-location support is native. If you have three clinics across the city, Jane handles that without feeling clunky.
And Jane is Canadian. If you're in Toronto or Vancouver, their support hours match your timezone. Their pricing is straightforward. No surprise AWS charges. No buried fees. That matters.
But none of that changes the fact that Jane was built for the whole ecosystem. And for your brain, as a therapist, that's a problem.
You finish a fifty-minute session. Your client has just told you something they've never said out loud. Their shoulders were concrete. They cried. You sat with them in the hard silence and something shifted. Now you have ten minutes before the next person arrives, and you need to document it. Not the raw stuff. The clinical stuff. What shifted. What you'll work on next. What you're worried about. What you're proud of.
Jane does have charting templates: a shared library of more than 10,000, plus custom templates, treatment plans, and outcome measures. The catch is that the library serves every discipline Jane supports. You find a therapy template that fits, or you build one, instead of starting in a system designed around DAP and BIRP. Plenty of therapists do that once and move on; it's still setup that a therapy-only EHR does for you.
AI note-taking. As of September 2026, Jane has it too: AI Scribe records the session or takes your dictation afterward and drafts a chart note for you to review and sign. Five notes a month are free, and unlimited is $15 a month per practitioner. Its default prompt writes SOAP notes, and you customize it for therapy. In Practice Harbor, AI notes are included in the price and draft straight into SOAP, DAP, BIRP, GIRP, or a template you write, from a recording, a dictation, or a few typed lines.
Client portal. Jane has one, built for appointment management, intake forms, and paying the bill. Practice Harbor's portal does those things too, then keeps going into the therapy itself: clients complete scored measures like the PHQ-9 and GAD-7 that graph over time in the chart, e-sign their treatment plan, and send secure messages and files that land in their record. Guardians get their own logins for minors. Clients sign in from the email link, no password to remember. It's built for the therapy relationship, not just the admin relationship.
Scheduling for therapists. Jane's scheduling is beautiful. But it assumes you're booking in fifteen- or thirty-minute blocks. Most therapists work in fifty- or sixty-minute sessions. Jane does that, sure. But it doesn't assume it. The calendar isn't built around that rhythm. The buffer time between sessions, documentation time, the whole human container — that's not baked into the UI. You have to work around it.
| Feature | Jane App | Practice Harbor |
|---|---|---|
| AI Note-Taking | Yes (AI Scribe, $15/mo add-on) | Yes, included in every plan (Deepgram + Claude) |
| Mental Health Templates (DAP, SOAP, BIRP) | Via shared template library | Yes |
| Insurance Billing | Paid add-on, $79 and $99 plans only | Every plan ($0.25/claim, ERA posting included; $0.15 eligibility check) |
| Telehealth | 1:1 included; group $15/mo | Included: 1:1, couples/family from separate devices, and groups |
| Therapist-Optimized Scheduling | Partial | Yes (50-60 min focus) |
| Client Portal | Yes | Yes |
| Online Booking | Yes (Excellent) | Yes (booking page + website widget, approve-first) |
| Reporting & Analytics | Strong | Growing (income, claims, clinical hours, appointment status and reminders; CSV export) |
| Multi-Location Support | Native | In progress |
| US-Based Support | Canadian timezone | Yes |
| Pricing Transparency | Clear (CAD) | Clear (USD) |
This is the real thing. Jane App isn't built for your brain. It's built for the massage therapist, the chiropractor, the acupuncturist. They get a shared codebase. Shared features. The product direction gets pulled in twelve directions at once. Therapists make up maybe 20 percent of their user base. That means your feature requests wait.
Practice Harbor assumes one thing and one thing only: you're a therapist. Your clients have diagnoses. They have treatment plans. They have fears and hopes and things they can't say. Every pixel of the product is built on that foundation. The booking flow is optimized for fifty-minute sessions. The notes are built in the language of therapy. The client app is for emotional support. The scheduling assumptions match how your brain works.
When your EHR is built for your brain, you stop fighting the interface. You start doing your job.
That's not small. Most therapists waste between two and four hours per week battling their EHR. Clicking the wrong button. Navigating around features built for someone else. Filling in templates that don't match your clinical language. If Practice Harbor saves you ten minutes per day, that's nearly an hour per week. Over a year, that's the difference between burning out and building something sustainable.
Jane's booking is prettier than ours. That's just true. If your clients are calling saying "I want to book online," Jane's got a smoother ride. We're building ours. It works. But it doesn't have that same polish. Not yet.
Jane is more stable. They've been around longer. They have more customers. More battle-tested code. More people on the team who've seen the failure modes. Practice Harbor is newer. We're still learning. That matters if you're risk-averse. We've got good security. We've got good backups. But we haven't been burned the way Jane has. And that builds different muscles.
Jane will probably keep growing. They have funding. Serious funding. We're bootstrapped. We're growing slower. We might hit a wall. That's not FUD. That's honest. You should know that going in. But you should also know this: every dollar we spend goes to making therapy easier. Not scheduling easier. Therapy easier.
Jane isn't evil. Their team cares about their users. But their incentives point away from you. They need to serve massage therapists in Vancouver and acupuncturists in Calgary too. That's a lot of people to keep happy. The feature you need — the one that would save you an hour a week — might never come because it only matters to 15 percent of their user base.
With Practice Harbor, if you need something, you get in touch. There's no queue behind the chiropractor's lobby optimization request. That's the trade-off. Smaller company. Slower development on some things. Faster on the things that matter to therapists. Infinitely more focused.
You're not asking, "Is Jane App better than Practice Harbor?" That's the wrong question. You're asking: "Where do I belong?" And the answer depends on what you need the EHR to do.
If you have a solo practice and your clients mostly call you to book, Jane's your harbor. The online booking is worth it. The reporting is clean. The invoicing works. You'll work around the note templates. You'll train your brain to the interface. You'll lose ten minutes per session, but you'll make it work. Jane's a good boat.
If you're running a group practice with multiple locations, Jane handles that better than we do. If you're in Canada and need support in your timezone, Jane's there. If you need a mature, battle-tested system and you're okay training yourself to the defaults, Jane will serve you.
But if you're tired of fighting your tools. If you want note-taking that doesn't feel like homework. If your clients need something between sessions besides "here's your invoice." If you want a system built for the work you actually do, not the admin work everyone does, then you're looking for something different. Then you're looking for something purpose-built. Then you're looking at us.
We're building a harbor. Not a scheduling system with therapy tacked on. A real harbor for therapists. Where the default assumptions are yours. Where every line of code starts with, "How does this make therapy easier?" We're smaller. We're scrappier. We're still figuring things out. But we're on your team.
It depends on what you need: SimplePractice for mainstream polish, TherapyNotes for insurance billing, Sessions Health for a lean budget option, Carepatron for a low-cost all-in-one closest to Jane, and Practice Harbor for AI-native documentation — notes drafted from the session itself, included at $19/month and free for pre-licensed clinicians.
For a solo therapist, usually not. As of September 2026 they cost about the same (Jane $54–$99/month, SimplePractice $49–$99 solo), but SimplePractice is built for mental health, and insurance billing is part of the core product. Jane is stronger for multidisciplinary clinics, online booking, and multi-location reporting, and its AI Scribe ($15/month unlimited) is cheaper than SimplePractice’s Note Taker ($35/month). Jane's insurance billing is a paid add-on on its $79 and $99 plans only.
Both serve many health professions, include telehealth, and offer AI notes. As of September 2026 Carepatron is cheaper: it has a free plan, paid plans at $31 or $39 per user list price, and an AI scribe on every plan. Jane starts at $54/month and charges $15/month per practitioner for unlimited AI Scribe notes. Jane has more mature booking, reporting, and multi-location tools. Pick on cost for Carepatron, on clinic operations for Jane.
Yes. As of September 2026 Jane offers AI Scribe, which records a session or takes your dictation afterward and drafts a chart note for you to review and sign. Every plan gets five free AI notes a month, and unlimited notes cost $15 per month per practitioner. The default prompt produces SOAP notes, and you can customize the prompt and template for therapy formats such as DAP or BIRP.
Jane is genuinely well-designed, and its scheduling is excellent. The friction is that it serves the whole allied-health world — chiropractic, physio, massage — so therapy documentation formats, treatment plans, and mental-health billing feel adapted rather than native.
Jane starts around $54/month. Comparable therapy-first options range from Practice Harbor at $19/month (free pre-licensed) and Sessions Health around $39/month to SimplePractice at roughly $49–99/month and TherapyNotes near $69/month.
Try Practice Harbor for free. No credit card. You'll see what it feels like when your EHR is built for your brain.
AI notes included. Client portal included. Telehealth included. Your data always exportable.