July 19, 2026
12 min read
By Albert Wong, PhD · Clinical Psychologist
The short answer
Upheal is no longer just an AI note taker — it now markets itself as an AI-native EHR for mental health, at $1 per session capped at $69/month. That shift splits the alternatives in two. If you only want a scribe beside the EHR you already have, look at Mentalyc ($19.99–$119.99/month by note volume), Blueprint ($0.99–$1.49 per session), or the cheaper general-medical scribes Freed and Heidi. If you actually want what Upheal is becoming — one system where the notes live in the chart — compare it against mature EHRs with AI added on, like SimplePractice, and AI-native EHRs like Practice Harbor, where notes are included at $19/month and claims and ERA posting are already built in.
A year or two ago, trying Upheal was a small decision. It was a note taker — a good one, built for therapy — and if it didn't work out, you canceled and your practice sailed on untouched. Your EHR, your billing, your client records: none of it was ever aboard.
That's not the decision anymore. Upheal now calls itself an AI-native EHR — scheduling, payments, telehealth, a client portal, and the notes at the center of it all. The dinghy grew into a ship, and the invitation changed with it: not "add our scribe," but "move your practice in." Which means the question "what are the alternatives to Upheal?" has quietly become two questions, and most comparison articles answer the wrong one.
Before we sort that out, the disclosure, up front where it belongs: I'm a clinical psychologist and the founder of Practice Harbor — an EHR with AI notes built in, which makes me a direct competitor on exactly one side of this comparison. I've written this to be useful anyway. Upheal is a genuinely good product, and at the end of this piece I'll tell you plainly who should just pick it.
Credit where it's due, because plenty is due. Upheal was built around the therapy session itself — not the chart, not the claim, the hour. Its telehealth capture is among the best in the category: run the session on its built-in video and the recording, transcript, and draft note flow out the other side without you touching anything. You can also record in the room, upload audio, or dictate afterward. The notes are therapy-fluent — SOAP, DAP, BIRP, GIRP, EMDR formats, intake and mental-status writeups — rather than a medical engine wearing a cardigan.
And the pricing is honest in a way the industry mostly isn't: $1 per completed session, capped at $69/month per provider. See four clients a week, pay about $16 that month. No note caps, no tier-shopping, and a free plan (with real limits — live session capture and several note types sit behind the paid meter) if you step away. For a part-time or growing caseload, that meter is hard to argue with.
The complaints that send people to a search box are rarely about the notes. They're about the becoming — three ways the category shift cuts against you:
Every Upheal alternative lives on one side of a single line, so decide which side you're shopping before you compare anything. A standalone scribe rides beside the EHR you keep; an AI-native EHR replaces it. The first is a small, reversible purchase. The second is moving your practice — charts, billing history, client logins — from one harbor to another, and you don't make that crossing twice for fun.
Whichever side you're on, the yardstick is the same five questions. Is there a signed BAA covering every AI subprocessor, a no-training commitment, and a straight answer about where audio goes and how long it's kept? (The full checklist is in HIPAA-compliant AI notes: the questions to ask.) Does the AI write therapy — process, affect, interventions — or medicine? Where does the finished note land: in your chart, or in another tab you ferry from? If it's an EHR, how mature are claims and ERA posting — the parts that touch your income? And what does the whole stack cost per month against what's already included? If you want the plumbing underneath those questions — what the model actually sees, why the draft still needs your signature — how AI notes actually work covers it.
Mentalyc is Upheal's oldest rival and the clearest contrast: it has stayed a scribe, and poured everything into note quality. It's deeply therapy-fluent — DAP, BIRP, PIRP, GIRP, couples work, EMDR, play therapy on the higher tiers — and it covers every input mode that matters, including dictation and type-from-recall for clients who decline recording. The cost of that focus is the structure: $19.99 (Mini, 40 notes) to $119.99 (Super, 330 notes) per month, with 100 on Basic and 160 on Pro, billed on top of your EHR, plus the per-session copy-paste into your chart. I've written a full companion piece on Mentalyc and its alternatives if that's the boat you're circling.
Blueprint is the closest thing to Upheal's pricing without Upheal's ambition to host your whole practice: $0.99–$1.49 per session for the AI, riding on a free base EHR. Its roots are in measurement-based care, so alongside notes and treatment plans you get session prep, suggested assessments, and worksheets — a genuinely different flavor of help. For part-time caseloads the per-session meter can undercut everything on this page; for full-time caseloads, multiply before you assume.
Freed ($39/month for 40 notes, up to roughly $104–119 at the top) and Heidi (a free tier with unlimited transcription; paid pricing kept behind a sales call, so I won't quote a number) are medical scribes that list mental health among many specialties. They're fast, polished, and cheaper — and their drafts read more medical than most therapists write. For psychiatry and med management, often a fine trade. For process-heavy psychotherapy, usually not the first pick.
If what actually draws you to Upheal is the promise — one login, notes born in the chart, no ferrying — then be honest that you're shopping for an EHR, and widen the field to the other ships in that water.
The incumbent path: SimplePractice's billing, claims, and portal have years of weather on them, and its AI Note Taker bolts on as a paid add-on atop plans that already run $49–99 per month. You're paying more for less-therapy-specific AI, but you're buying maturity in the parts that move money — a rational trade for insurance-heavy practices. The full SimplePractice pricing breakdown walks the add-on math line by line.
Practice Harbor is the product I build, so weigh this paragraph accordingly. It sits in the same category Upheal is sailing toward — an EHR with the scribe inside — but the practice-management keel was laid first: electronic claims and ERA posting are built in, not on a roadmap. AI notes are included in the paid plans rather than metered or added on; session content is de-identified before any AI processing; and the draft lands directly in the chart as the note, in your format, waiting for your edits and signature. Pricing is flat: free for pre-licensed clinicians, $19/month licensed, $39 for the larger plan. If you want to see how that stacks against the incumbent rather than against Upheal, there's a direct Practice Harbor vs. SimplePractice comparison with the same disclosed bias.
| Product | Scribe or EHR? | Therapy-specific? | Price posture | Insurance claims and ERA |
|---|---|---|---|---|
| Upheal | AI-native EHR (grew from a scribe) | Yes | $1/session, capped $69/mo; limited free plan | New — announced for summer 2026 |
| Mentalyc | Scribe only | Yes | $19.99–$119.99/mo by note volume | No — your EHR's job |
| Blueprint | Scribe + free base EHR | Yes (assessment-led) | $0.99–$1.49 per session | Not the pitch — verify for your needs |
| Freed | Scribe only | No — general medical | $39–$119/mo | No |
| Heidi | Scribe only | No — general medical | Free tier; paid pricing unpublished | No |
| SimplePractice + Note Taker | Mature EHR + AI add-on | Mental-health EHR; add-on AI | Paid add-on atop $49–99/mo plans | Yes — long established |
| Practice Harbor | EHR with AI notes included | Yes | Free pre-licensed; $19–39/mo | Yes — built in |
Prices checked against vendor pricing pages, July 2026. Caps, free-plan limits, and launch dates change often — treat this as the chart, and sound the depth yourself before you anchor.
Don't decide from comparison pages, including this one. Everything here has a free trial or a free tier. Pick one candidate from each side of the fork and run them for two weeks on your real caseload: your actual modality, at least one hard session, your own hand-written note beside the AI draft, and a stopwatch on the full passage from recording to signed note in the chart — pasting included, because that's the real price. If you're trialing an EHR, add the money test: submit a claim, post a payment, and make sure you can export every note and client record on the way out. A harbor you can't sail back out of is a trap, however pretty the brochure. The full AI note taker roundup has the wider field if two candidates aren't enough.
And some of you should simply pick Upheal. If you're private-pay or nearly so — no claims queue to worry about — and you live in telehealth, its session-to-note pipeline is about as frictionless as this category gets, and $1 per session is a genuinely fair meter for a light or growing caseload. If you're starting fresh with no EHR to leave, betting on the young platform is a much smaller wager than migrating onto it. The people who should hesitate are the ones with an insurance-heavy practice and years of history in a mature system: for you, the honest move is to let Upheal's billing take on some weather first, or choose a platform where claims already have it.
AI notes included in the plan — de-identified before processing, landing in the chart as the note — with electronic claims and ERA posting built in. Free for pre-licensed clinicians, $19/month licensed.
Both, by design. Upheal launched as a therapy-specific AI note taker and now markets itself as an AI-native EHR for mental health, with scheduling, payments, built-in telehealth, and a client portal around the notes. The newest part is insurance billing — claims submission, ERA processing, and eligibility checks were announced for summer 2026 — so treat the scribe as proven and the practice-management layer as young.
Upheal charges $1 per completed session, capped at $69 per month per provider, which covers the note and access to its features. There is also a free plan with real limits — live session capture and several note types require the paid meter — and a 30-day full trial. A therapist seeing 15 sessions a week hits the $69 cap; a therapist seeing 5 pays about $20.
It depends on which Upheal you were shopping for. If you only want a standalone scribe beside your current EHR, Mentalyc ($19.99–$119.99/month by note volume) is the strongest therapy-specific option, with Blueprint ($0.99–$1.49 per session) as the closest per-session pricing match and Freed or Heidi as cheaper general-medical scribes. If you want an EHR with AI notes inside, compare SimplePractice plus its paid Note Taker add-on against AI-native platforms like Practice Harbor, where notes are included at $19/month and claims and ERA posting are built in.
For a mostly private-pay practice, plausibly yes — scheduling, payments, telehealth, the portal, and excellent AI notes cover that workflow today. For an insurance-heavy practice, it depends on billing: SimplePractice has years of claims and ERA maturity, while Upheal announced built-in insurance billing for summer 2026, so it is brand new or still rolling out. If claims are most of your revenue, test the billing side against a real month of your caseload before you migrate, or wait for it to accumulate a track record.