Text Messaging Terms

Practice Harbor Appointment Reminders — Effective October 2, 2026

The program

Practice Harbor is a practice-management platform for therapy and behavioral-health practices, operated by Somatopia, LLC. Practice Harbor sends appointment reminder text messages to clients of those practices who have opted in. Messages are sent by Practice Harbor from Practice Harborphone numbers and always name the client’s practice.

Messages are appointment reminders and notices about an upcoming appointment: the practice name, the appointment date and time, and, where the practice adds one, a short logistics line such as parking directions or the practice’s office phone number. Messages never contain clinical information, links, or marketing.

How to opt in

Clients opt in themselves inside their practice’s secure Practice Harbor client portal, by checking the text message consent box under their mobile phone number. The box is unchecked by default. Agreeing to texts is optional and never a condition of care or of using the portal. The box reads exactly:

Texts aren't encrypted, so reminders only show your practice's name, the appointment date and time, and sometimes a short logistics note from your practice, like parking directions or its phone number — never clinical notes or details. Sent by Practice Harbor from +1 (844) 620-6313 or another Practice Harbor number. Message frequency varies and message & data rates may apply. Reply STOP to opt out or HELP for help. Texts are optional, never a condition of care, and you can turn them off at any time.

Frequency, cost, and help

Message frequency varies, typically one message per appointment.

Message and data rates may apply.

Reply STOP to any message to opt out. You will receive one confirmation and no further messages. You can also ask your practice to turn text reminders off.

Reply HELP for help, or contact support@practiceharbor.com.

Carriers are not liable for delayed or undelivered messages.

Example messages

Harbor Counseling: Reminder of your appointment on Thu, Oct 2 at 2:00 PM. Reply STOP to opt out. via Practice Harbor

Harbor Counseling: Reminder of your appointment on Thu, Oct 2 at 2:00 PM. Park in the lot behind the building. To cancel or reschedule call (580) 555-0100. Reply STOP to opt out. via Practice Harbor

Your information

Mobile numbers and text message consent are used only to send the messages described here. Mobile numbers and text message opt-in data and consent are never shared with, sold, or rented to third parties or affiliates for marketing or promotional purposes. See our Privacy Policy and Terms of Service.